What our clients say about us is what matters most



"The Team at Direct Response have quickly become an invaluable part of my business. In a world where everything seems to move so fast and that personal touch is judged to be less and less important, the guys at Direct are a shining example of doing things differently. Nothing exemplifies this better than when I visited the warehouse during my first shipment to find the Director helping to pack my orders so they got out on time – it quite literally saved my first shipment. Thank you Direct!"

Shane Thompson, Founder


Literacy Planet

"Direct Response has helped us with multiple Direct Mail and other campaigns that involved, printing, packaging and distribution of personalised kits to our customers. They were extremely efficient. The staff at Direct Response are very friendly, helpful and organised. We really appreciate the prompt replies on inquiries/ quotes and the high quality of work done!"

Athufa Mariff, Marketing Executive


LS logo JPG

“Direct Response has been a supplier of Limelight Sports for many years. We have worked with the team on many large scale national mass participation sporting events which range from 2,000 up to 12,000 participants! The team are always professional, efficient and have a great eye for detail. We look forward to working with Direct Response for many years to come.”

Roshni Walsh,​ Consumer Experience Coordinator


Event Kits

"We cannot recommend Direct Response more highly! In fact we have already referred them multiple times to our colleagues, who now use them. Not only do Direct Response provide a premium service at an affordable rate, they constantly go above and beyond for us and our customers. We couldn't be happier! The team are incredible. We wouldn't go anywhere else! Thank you ladies!"

Marie & Rachael, Directors of Synxsole Orthotics, as seen on Shark Tank Australia


On Line Fulfilment 

High Tea Party

"Direct Response has been a supplier of mine for over seven years! I run a series of events nationally and they not only pack over 15,000 gift bags with multiple products per year for these events, they also take care of the  freight of my event kits around Australia. I cannot recommend the team enough for their efficiency and attention to detail! Thanks TEAM".

Alison Dean, Owner.


Show Bags


"It's essential our Point of Sale material gets out to stores and our field team quickly, securely and cost effectively. These are just some of the reasons that we have been using Direct Response Australia's services for over 6 years. Their friendly team and proactive nature provide us with the highest service levels." 

Mark Nash, Trade Marketing Manager.


Point of Sale Material

"At Hermès we have an impeccable standard in all that we do and our mailings are no exception. We have important material to be sent to our clients and stores across Australia. We find DRA incredibly efficient, prompt and communicative in addressing all our needs. It is a pleasure dealing with Direct Response Australia." 

Eric Matthews, Communications Manager.



Vitamin Warehouse

"With rapidly growing online shopping demand DRA have been a great asset to us in receiving, packing & distributing our orders. The ability to integrate into our online order system along with a range of cost effective distribution methods means that we can focus on growing our business whilst knowing that fulfilment of our online orders is in competent hands." 

Vasant Bhuta, Manager/Owner.


Online Order Fulfilment

"I have been working with Direct Response for over 4 years and am delighted with the fast turnaround of our mail campaigns and attention to detail when working with our data. The experienced staff offer quality advice and are friendly to work with."

Sonia People, Marketing Communications Manager.


Sebel image

“I have consistently been impressed with the excellent value of Direct Response’s work. The team at Direct Response is a pleasure to work with and ensures the entire process from design to distribution is stress free.

From sending over 24,000 letters to people a year, keeping track of our stock levels and sending welcome packs to new clients in a timely manner is just some of the mountains of work Direct Response has assisted us with.

Thank you Direct Response!” 

Elise Rampoldi – Events and Marketing Coordinator 


Welcomes Boxes


"Direct Response Australia are a fantastic resource to use across our client promotional work. Their professional and proactive nature accompanied with a wide range of services and quick turnaround times are just some of the reasons that Direct Response Australia are listed as a preferred supplier. Most importantly secure and competent data handling is an essential requirement which DRA confidently provide."

Vanessa Richardson, Account Director.


Gift with Purchase Redemption